Write to us
mirshakalif@outlook.com
Please include your iPhone or iPad model, its iOS version, and what you were doing when the problem happened. You can also write from the app: Settings › About › Contact Developer.
Gold Diary also has Help built in, with pictures: tap Help on Home, or open Settings › About › Help.
Restore Pro
Open Settings › Purchases and tap Restore purchase, or use the Pro screen in My Gold. Use the Apple Account you bought Pro with. Pro shared through Family Sharing appears for each member of the family. Anyone who bought Remove Ads in GoldCal has Pro.
Move to a new iPhone
Turn on iCloud in Settings › Data & iCloud on both devices, signed in to the same Apple Account, and your data syncs. Or, on the old iPhone, choose Back up and save the file to Files, then choose Restore on the new one.
Back up your data
Settings › Data & iCloud › Back up saves a backup file to Files, with your photos and papers. Gold Diary also keeps a daily backup on your iPhone.
Rates and your jeweller
Gold rates come from public sources for your region and are for reference. A jeweller's own rate may differ, and you can enter your own rate when you calculate a price or value your pieces.
Delete your data
Delete a piece or a calculation at any time; it waits 30 days in Recently deleted. To remove everything, use Settings › Data & iCloud › Delete all. Removing the app deletes its data from your iPhone; the iCloud copy can be removed in Settings › Data & iCloud.